ZohoDesk

ZohoDesk ETL connector for data replication

Snapshot

Features
Details
Release Status
Released
Source API Version
v1
Table Selection
Yes
Column Selection
Yes
Edit Integration
Yes
Replication Type Selection
No
Authentication Parameters
OAuth
Replication Type
Full Replication
Replication Key
Date
Suggested Replication Frequency
24 hrs
Tables/APIs Supported
Agents
Profiles
Roles
Teams
Departments
Tickets
Tasks
Products
Contacts
Accounts

Integrate ZohoDesk with Daton

  1. 1.
    Signin to Daton
  2. 2.
    Select ZohoDesk from Integrations page
  3. 3.
    Provide Integration Name, Replication Frequency, and History. Integration name would be used in creating tables for the integration and cannot be changed later
  4. 4.
    Provide ZohoDesk with the necessary permissions on the OAuth pop-up window by selecting "Okay".
  5. 5.
    Post successful authentication, you will be prompted to choose from the list of available tables
  6. 6.
    Then select all required fields for each table
  7. 7.
    Submit the integration

Workflow

  1. 1.
    Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse
  2. 2.
    Users would be able to edit/pause/re-activate/delete integration anytime
  3. 3.
    Users can view job status and process logs from the integration details page by clicking on the integration name from the active list

ZohoDesk Data

Agents
Purpose: Gives the list of all “full-time” and “occasional” agents in organization.
Replication: Full Replication
Replication Key: NA
Fields
Profiles
Purpose: Gives the list of profiles in organization.
Replication: Full Replication
Replication Key: NA
Fields
Roles
Purpose: Gives the list of all different Roles present in organization.
Replication: Full Replication
Replication Key: NA
Fields
Teams
Purpose: Gives the list of all teams in organization.
Replication: Full Replication
Replication Key: NA
Fields
Departments
Purpose: Gives the list of all departments in organization.
Replication: Full Replication
Replication Key: NA
Fields
Tickets
Purpose: Gives the list of all tickets in organization.
Replication: Full Replication
Replication Key: NA
Fields
Tasks
Purpose: Gives the list of all tasks in organization.
Replication: Full Replication
Replication Key: NA
Fields
Products
Purpose: Gives the list of all products from your helpdesk
Replication: Full Replication
Replication Key: NA
Fields