ZohoDesk
ZohoDesk ETL connector for data replication
Features | Details |
Release Status | Released |
Source API Version | v1 |
Table Selection | Yes |
Column Selection | Yes |
Edit Integration | Yes |
Replication Type Selection | No |
Authentication Parameters | OAuth |
Replication Type | Full Replication |
Replication Key | Date |
Suggested Replication Frequency | 24 hrs |
Tables/APIs Supported | |
Agents | Profiles |
Roles | Teams |
Departments | Tickets |
Tasks | Products |
Contacts | Accounts |
- 1.Signin to Daton
- 2.Select ZohoDesk from Integrations page
- 3.Provide Integration Name, Replication Frequency, and History. Integration name would be used in creating tables for the integration and cannot be changed later
- 4.Provide ZohoDesk with the necessary permissions on the OAuth pop-up window by selecting "Okay".
- 5.Post successful authentication, you will be prompted to choose from the list of available tables
- 6.Then select all required fields for each table
- 7.Submit the integration
- 1.Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse
- 2.Users would be able to edit/pause/re-activate/delete integration anytime
- 3.Users can view job status and process logs from the integration details page by clicking on the integration name from the active list
Agents
Purpose: Gives the list of all “full-time” and “occasional” agents in organization.
Replication: Full Replication
Replication Key: NA
Fields
Profiles
Purpose: Gives the list of profiles in organization.
Replication: Full Replication
Replication Key: NA
Fields
Roles
Purpose: Gives the list of all different Roles present in organization.
Replication: Full Replication
Replication Key: NA
Fields
Teams
Purpose: Gives the list of all teams in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Teams#Teams_Listteamsfromallassociateddepartments
Replication: Full Replication
Replication Key: NA
Fields
Departments
Purpose: Gives the list of all departments in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Departments#Departments_Listdepartments
Replication: Full Replication
Replication Key: NA
Fields
Tickets
Purpose: Gives the list of all tickets in organization.
Replication: Full Replication
Replication Key: NA
Fields
Tasks
Purpose: Gives the list of all tasks in organization.
Replication: Full Replication
Replication Key: NA
Fields
Products
Purpose: Gives the list of all products from your helpdesk
Replication: Full Replication
Replication Key: NA
Fields
Last modified 3yr ago