> For the complete documentation index, see [llms.txt](https://daton-sarasanalytics.gitbook.io/daton/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://daton-sarasanalytics.gitbook.io/daton/integrations/data-sources/saas-integrations/freshdesk/release-notes.md).

# Release Notes

## April 2022

* Deleted tickets are not included in the response for the 'tickets' API as a separate API has been created for only deleted tickets. There is a new table `deleted_tickets` exclusively for deleted tickets which can be configured in the UI.
* Fixed missing data issues.

## September 2021

Deleted columns in edit flow for availability.

## June 2020

Changes for dynamic schema generation and hotfixes have been applied.

## April 2020

Source fixes to support Relational warehouses for the connector.

## November 2019

Error notifications will be displayed in a user-readable message. \
\&#xNAN;*Note: The error messages are not comprehensive and new messages would be updated for these sources when they occur.*

## October 2019

Several fixes for the source have been done.

*Read more about the <mark style="color:green;">Freshdesk</mark> connector* [*here*](/daton/integrations/data-sources/saas-integrations/freshdesk.md)*.*


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://daton-sarasanalytics.gitbook.io/daton/integrations/data-sources/saas-integrations/freshdesk/release-notes.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
