> For the complete documentation index, see [llms.txt](https://daton-sarasanalytics.gitbook.io/daton/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://daton-sarasanalytics.gitbook.io/daton/integrations/data-sources/advertising/helpscout-v2/how-to-integrate-helpscout-with-daton.md).

# How to Integrate HelpScout with Daton

### Pre-requisites

Before starting, ensure you have an active Daton and HelpScout account.

### Integrate Daton with HelpScout

* Log in to your [Daton account](https://daton.sarasanalytics.com/u/integrations-list) and search for HelpScout in the list of Connectors, then click **Configure**.
* Enter the following details and click **Authenticate**: 

  * Integration Name 
  * Replication Frequency 
  * Replication Start Date

  **Note** that the Integration Name will be used to create the integration tables and cannot be modified later.

  <figure><img src="/files/oqS8C3IX1QZYCfDKzGya" alt=""><figcaption></figcaption></figure>
* Provide the HelpScout user email and password to **authenticate** the integration.&#x20;

  Click **Authorize** to grant Daton to access your account.

  <figure><img src="/files/3kfJ97AErlGI5L26gJ2L" alt=""><figcaption></figcaption></figure>

  <figure><img src="/files/ZF9BOjplh7Av3vTApGK8" alt=""><figcaption></figcaption></figure>
* After successful authentication, you will be prompted to choose from the list of available tables. Select the required tables and click **Next**.\
  &#x20;

  <figure><img src="/files/Wst8HPD7LUK68SBy9SGw" alt=""><figcaption></figcaption></figure>
* Select the required fields for each table and click **Submit.**&#x20;

  **Note** that you will be prompted to select the destination for your account.

  <figure><img src="/files/MZSn7VCyshk2K737l8tW" alt=""><figcaption></figcaption></figure>
* Select the destination for your store or shop and click **Confirm**. An integration successful message will be displayed.

## Important Note

* Integrations would begin in the Pending state and change to the Active state once the first job successfully loaded data into the configured warehouse.&#x20;
* Users can check job status and process logs from the integration details page by clicking on the integration name in the active list.&#x20;
* Users can Re-Authenticate, Edit, Clone, Pause, or Delete the integration at any moment by clicking on settings. You can also adjust the frequency and history of the integration.&#x20;
* On the Sources page, click Integration to access each table in your integration. The page also shows the state of each table, the last replicated time, and Reload access buttons.&#x20;