> For the complete documentation index, see [llms.txt](https://daton-sarasanalytics.gitbook.io/daton/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://daton-sarasanalytics.gitbook.io/daton/integrations/data-sources/advertising/helpscout-v2/how-to-integrate-helpscout-with-daton.md).

# How to Integrate HelpScout with Daton

This subtopic provides step-by-step instructions to create HelpScout integrations in Daton, detailing the prerequisites, the integration process, and important notes.

### Pre-requisites

Before starting, ensure you have an active Daton and HelpScout account.

### Integrate Daton with HelpScout

* Log in to your [Daton account](https://daton.sarasanalytics.com/u/integrations-list) and search for HelpScout in the list of Connectors, then click **Configure**.
* Enter the following details and click **Authenticate**: 

  * Integration Name 
  * Replication Frequency 
  * Replication Start Date

  **Note** that the Integration Name will be used to create the integration tables and cannot be modified later.

  <figure><img src="https://15515196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LbJ1eMq5M51cIpU163R%2Fuploads%2FWsXiUlqnSoXnL4yrloPp%2F1Helpscout.png?alt=media&amp;token=0ffc163b-990e-4070-a472-ed1801dabb46" alt=""><figcaption></figcaption></figure>
* Provide the HelpScout user email and password to **authenticate** the integration.&#x20;

  Click **Authorize** to grant Daton to access your account.

  <figure><img src="https://15515196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LbJ1eMq5M51cIpU163R%2Fuploads%2F96YFA5djnLb9AcYChPft%2F2Helpscout.png?alt=media&amp;token=a9e839b6-2366-4ecf-8ede-d989df8cd218" alt=""><figcaption></figcaption></figure>

  <figure><img src="https://15515196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LbJ1eMq5M51cIpU163R%2Fuploads%2FeIyodmhX4A04kNAe3mQx%2FHelpscout.png?alt=media&amp;token=3bf7c954-3285-4a6a-acbf-7ed184d8735e" alt=""><figcaption></figcaption></figure>
* After successful authentication, you will be prompted to choose from the list of available tables. Select the required tables and click **Next**.\
  &#x20;

  <figure><img src="https://15515196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LbJ1eMq5M51cIpU163R%2Fuploads%2FiHFddeOVGJZJKIypYthD%2F4Helpscout.png?alt=media&amp;token=c728c3e9-f2ae-4550-9bec-bc07fce8e0f9" alt=""><figcaption></figcaption></figure>
* Select the required fields for each table and click **Submit.**&#x20;

  **Note** that you will be prompted to select the destination for your account.

  <figure><img src="https://15515196-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LbJ1eMq5M51cIpU163R%2Fuploads%2FR7CPjg79YFasZLywyzp1%2F5Helpscout.png?alt=media&amp;token=a85a8a09-63f1-4dac-aa1e-5869a0ae4c4e" alt=""><figcaption></figcaption></figure>
* Select the destination for your store or shop and click **Confirm**. An integration successful message will be displayed.

## Important Note

* Integrations would begin in the Pending state and change to the Active state once the first job successfully loaded data into the configured warehouse.&#x20;
* Users can check job status and process logs from the integration details page by clicking on the integration name in the active list.&#x20;
* Users can Re-Authenticate, Edit, Clone, Pause, or Delete the integration at any moment by clicking on settings. You can also adjust the frequency and history of the integration.&#x20;
* On the Sources page, click Integration to access each table in your integration. The page also shows the state of each table, the last replicated time, and Reload access buttons.&#x20;