How to Integrate HelpScout with Daton
This subtopic provides step-by-step instructions to create HelpScout integrations in Daton, detailing the prerequisites, the integration process, and important notes.
Last updated
This subtopic provides step-by-step instructions to create HelpScout integrations in Daton, detailing the prerequisites, the integration process, and important notes.
Last updated
Before starting, ensure you have an active Daton and HelpScout account.
Log in to your Daton account and search for HelpScout in the list of Connectors, then click Configure.
Enter the following details and click Authenticate:
Integration Name
Replication Frequency
Replication Start Date
Note that the Integration Name will be used to create the integration tables and cannot be modified later.
Provide the HelpScout user email and password to authenticate the integration.
Click Authorize to grant Daton to access your account.
After successful authentication, you will be prompted to choose from the list of available tables. Select the required tables and click Next.
Select the required fields for each table and click Submit.
Note that you will be prompted to select the destination for your account.
Select the destination for your store or shop and click Confirm. An integration successful message will be displayed.
Integrations would begin in the Pending state and change to the Active state once the first job successfully loaded data into the configured warehouse.
Users can check job status and process logs from the integration details page by clicking on the integration name in the active list.
Users can Re-Authenticate, Edit, Clone, Pause, or Delete the integration at any moment by clicking on settings. You can also adjust the frequency and history of the integration.
On the Sources page, click Integration to access each table in your integration. The page also shows the state of each table, the last replicated time, and Reload access buttons.
