# Kustomer

### Snapshot

| Features                        | Details          |
| ------------------------------- | ---------------- |
| Release Status                  | Released         |
| Source API Version              |                  |
| Table Selection                 | Yes              |
| Column Selection                | Yes              |
| Edit Integration                | Yes              |
| Replication Type Selection      | No               |
| Authentication Parameters       | Kustomer API key |
| Replication Type                | Full Replication |
| Replication Key                 | NA               |
| Suggested Replication Frequency | 24 hrs           |

| Tables/APIs Supported |               |
| --------------------- | ------------- |
| Satisfaction          | Conversations |

### Integrate Kustomer with Daton

1. Signin to Daton
2. Select Kustomer from Integrations page
3. Provide Integration Name Replication Frequency and History. Integration name would be used in creating tables for the integration and cannot be changed later
4. Provide your Kustomer api key to authorize Daton to periodically extract data.
5. Post successful authentication you will be prompted to choose from the list of available tables
6. Then select all required fields for each table
7. Submit the integration

### Workflow

1. Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse
2. Users would be able to edit/pause/re-activate/delete integration anytime
3. Users can view job status and process logs from the integration details page by clicking on the integration name from the active list

### Kustomer Data

#### Satisfaction

list of satisfaction forms for the organization.

Source API Documentation:

<https://developer.kustomer.com/kustomer-api-docs/reference/getsatisfaction>

Replication: Full Replication

Replication Key: NA

**Fields**

| Name          | Target Datatype |
| ------------- | --------------- |
| id            | STRING          |
| type          | STRING          |
| attributes    | RECORD          |
| relationships | RECORD          |

#### Conversations

Purpose: Returns the list of user.

Source API Documentation  <https://developer.kustomer.com/kustomer-api-docs/reference/getconversations>

Replication: Full Replication

Replication Key: NA

**Fields**

<table data-header-hidden><thead><tr><th>Name</th><th>Target Datatype</th><th data-hidden></th><th data-hidden></th><th data-hidden></th><th data-hidden></th><th data-hidden></th><th data-hidden></th><th data-hidden></th></tr></thead><tbody><tr><td>Name</td><td>Target Datatype</td><td>type</td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>type</td><td>STRING</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>id</td><td>STRING</td><td></td><td>NULLABLE</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>attributes</td><td>RECORD</td><td></td><td>REPEATED</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>relationships</td><td>RECORD</td><td></td><td>REPEATED</td><td></td><td></td><td></td><td></td><td></td></tr><tr><td>links</td><td>RECORD</td><td></td><td>REPEATED</td><td></td><td></td><td></td><td></td><td></td></tr></tbody></table>