# Changing Billing Cycle

## General Information on Changing Billing Cycles <a href="#toc152313961" id="toc152313961"></a>

* Customers can request to change their billing cycle through their Daton account.
* Billing cycles can be changed at any point during the subscription, but the effect of these changes may vary based on the type of change (upgrade/downgrade) and the timing within the current billing cycle.
  * Changing the billing cycle will take effect at the beginning of the next billing cycle.
* Customers can choose to upgrade or downgrade their plans or switch between monthly and annual billing cycles.
* Only one billing cycle change can be requested at a time. Customers cannot simultaneously change the billing cycle and plan.

## Billing Cycle Upgrade <a href="#toc152313966" id="toc152313966"></a>

### Billing Cycle Upgrade Details (Monthly to Annual) <a href="#toc152313967" id="toc152313967"></a>

* You can upgrade the billing cycle through your Daton account.
* The upgraded plan will take effect immediately.
* **Get 2 months FREE - when you upgrade to the Annual plan.**
* Any unused portion of the monthly billing cycle will be prorated and credited.
* The new annual billing cycle (changing from monthly to annual) will be prorated and charged from the upgrade date until the end of the twelve-month cycle.
* The new start date of the next billing cycle will be the day of the upgrade.

> ### Proration Specifics <a href="#toc152313969" id="toc152313969"></a>
>
> * The unused portion of the monthly billing cycle is prorated and credited when upgrading from monthly to annual billing.
> * The annual billing cycle is prorated from the upgrade date until the end of the twelve-month cycle and charged.
> * The prorated amount is calculated and adjusted in the first annual payment. This ensures customers are only charged for the billing cycle used.

## Billing Cycle Downgrade Details <a href="#toc156029593" id="toc156029593"></a>

* Customers can downgrade their Daton subscription plan anytime through their Daton account.
* The downgraded plan will take effect at the beginning of the next billing cycle. That is a downgrade schedule to the end of the billing cycle.

> ### Proration Specifics
>
> * We will not refund the prorated difference for the remaining part of the current cycle but will adjust it in future billing.
> * At the start of the next billing cycle, we will charge the downgraded plan's rate at its total rate.