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Changing Billing Cycle

Daton's billing cycle flexibility allows customers to easily adapt their plans to evolving business needs, offering options for both upgrades and downgrades.

General Information on Changing Billing Cycles

  • Customers can request to change their billing cycle through their Daton account.
  • Billing cycles can be changed at any point during the subscription, but the effect of these changes may vary based on the type of change (upgrade/downgrade) and the timing within the current billing cycle.
    • Changing the billing cycle will take effect at the beginning of the next billing cycle.
  • Customers can choose to upgrade or downgrade their plans or switch between monthly and annual billing cycles.
  • Only one billing cycle change can be requested at a time. Customers cannot simultaneously change the billing cycle and plan.

Billing Cycle Upgrade

Billing Cycle Upgrade Details (Monthly to Annual)

  • You can upgrade the billing cycle through your Daton account.
  • The upgraded plan will take effect immediately.
  • Get 2 months FREE - when you upgrade to the Annual plan.
  • Any unused portion of the monthly billing cycle will be prorated and credited.
  • The new annual billing cycle (changing from monthly to annual) will be prorated and charged from the upgrade date until the end of the twelve-month cycle.
  • The new start date of the next billing cycle will be the day of the upgrade.

Proration Specifics

  • The unused portion of the monthly billing cycle is prorated and credited when upgrading from monthly to annual billing.
  • The annual billing cycle is prorated from the upgrade date until the end of the twelve-month cycle and charged.
  • The prorated amount is calculated and adjusted in the first annual payment. This ensures customers are only charged for the billing cycle used.

Billing Cycle Downgrade Details

  • Customers can downgrade their Daton subscription plan anytime through their Daton account.
  • The downgraded plan will take effect at the beginning of the next billing cycle. That is a downgrade schedule to the end of the billing cycle.

Proration Specifics

  • We will not refund the prorated difference for the remaining part of the current cycle but will adjust it in future billing.
  • At the start of the next billing cycle, we will charge the downgraded plan's rate at its total rate.