ZohoDesk
ZohoDesk ETL connector for data replication
Snapshot
Features
Details
Release Status
Released
Source API Version
v1
Table Selection
Yes
Column Selection
Yes
Edit Integration
Yes
Replication Type Selection
No
Authentication Parameters
OAuth
Replication Type
Full Replication
Replication Key
Date
Suggested Replication Frequency
24 hrs
Tables/APIs Supported
Agents
Profiles
Roles
Teams
Departments
Tickets
Tasks
Products
Contacts
Accounts
Integrate ZohoDesk with Daton
Signin to Daton
Select ZohoDesk from Integrations page
Provide Integration Name, Replication Frequency, and History. Integration name would be used in creating tables for the integration and cannot be changed later
Provide ZohoDesk with the necessary permissions on the OAuth pop-up window by selecting "Okay".
Post successful authentication, you will be prompted to choose from the list of available tables
Then select all required fields for each table
Submit the integration
Workflow
Integrations would be in Pending state initially and will be moved to Active state as soon as the first job loads data successfully on to the configured warehouse
Users would be able to edit/pause/re-activate/delete integration anytime
Users can view job status and process logs from the integration details page by clicking on the integration name from the active list
ZohoDesk Data
Agents
Purpose: Gives the list of all “full-time” and “occasional” agents in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Agents#Agents_Listagents
Replication: Full Replication
Replication Key: NA
Fields
Profiles
Purpose: Gives the list of profiles in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Profiles#Profiles_Listprofiles
Replication: Full Replication
Replication Key: NA
Fields
Roles
Purpose: Gives the list of all different Roles present in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Roles#Roles_Listroles
Replication: Full Replication
Replication Key: NA
Fields
Teams
Purpose: Gives the list of all teams in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Teams#Teams_Listteamsfromallassociateddepartments
Replication: Full Replication
Replication Key: NA
Fields
Departments
Purpose: Gives the list of all departments in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Departments#Departments_Listdepartments
Replication: Full Replication
Replication Key: NA
Fields
Tickets
Purpose: Gives the list of all tickets in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Tickets#Tickets_Listalltickets
Replication: Full Replication
Replication Key: NA
Fields
Tasks
Purpose: Gives the list of all tasks in organization.
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Tasks#Tasks_Listtasks
Replication: Full Replication
Replication Key: NA
Fields
Products
Purpose: Gives the list of all products from your helpdesk
Source API Documentation https://desk.zoho.com/DeskAPIDocument#Products#Products_Listproducts
Replication: Full Replication
Replication Key: NA
Fields
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